5 min read
Messages
Talk with attorneys about your case, proposals, and next steps — after you engage with them first.
Client messages
Messages
M
Maria S.
NewI can help with your custody matter.
D
David L.
Happy to discuss your case this week.
How it works
- 1You must first engage with an attorney before messaging starts. From a proposal on My cases, use Send message, Book a meeting, or send a hire request to open a conversation.
- 2Open Messages from your client dashboard.
- 3Select a conversation tied to your case to view messages from attorneys you have engaged with.
- 4Ask questions before hiring, clarify fees, or follow up after sending a hire request.
- 5Your message history stays linked to the case so you always have context.
Good to know
- You cannot start a new conversation from Messages alone — engage from a proposal first.
- If you have not contacted an attorney yet, open your case and use Send message on their proposal.
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